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How SREs, DevOps and platform engineers use Rely

Kickstart your journey towards operational excellence

We understand that the path to operational excellence and adopting Site Reliability Engineering company wide can be difficult. There is a significant knowledge gap around DevOps for engineers who are responsible for managing their services in production, and your task is to bridge that gap.

That's why we built Rely, with the aim of supercharging your SRE, DevOps, and Platform Engineering efforts with tools that can help you be more effective and efficient in your job.With Rely, you can establish and promote adherence to operational and reliability standards, perform service quality and maturity audits across teams, ensure accountability through gamification and showcase the impact of your work throughout the company.

How SREs, DevOps and platform engineers use Rely
Total visibility at a glance

See everything, miss nothing. With Rely, you get an eagle's eye view of all your services, so you’re always on top of things.

By effortlessly integrating with your engineering stack, Rely automatically discovers all your services and user journeys while centralizing live data on their ownership, dependencies, documentation, deployments, on-call schedules, SLOs, operational maturity and more – ensuring everything is always up-to-date.

Total visibility at a glance
Incident management simplified
Incident management simplified

Rely helps you manage incidents efficiently by providing a central source of information about all of your organization's services.

Access all the necessary information to tackle an incident quickly, including services SLOs, monitoring dashboards, runbooks, service dependency graphs, event timelines, on-call information, and more.

With this visibility, SREs no longer need to search through the codebase or various knowledge bases (KBs) for relevant information.

Enhance your on-call experience

Receive important alerts that will help you understand the impact on your customers, Identify which services are responsible & connect easily with resources such as runbooks and dashboards.

Our auto-tuned, multi-window, multi-burn rate alerts for set SLOs will help you reduce alert fatigue and operational overhead.

Discover the best practices with Google's approach to on-call alerts.

Enhance your on-call experience
Maximize SRE influence and impact
Maximize SRE influence and impact

Although your SRE team may be outnumbered by the engineering teams, you have the power to establish and promote reliability and operational standards across all engineering teams in a standardized and cohesive manner.

By using gamification to create leaderboards that incentivize engineering teams to strive for operational excellence and by providing clear iterative steps to advance to the next level, you can increase your impact.

Automate production readiness audits

Our goal is to move quickly, minimize the amount of repetitive work, and avoid impacting the customer experience.

Instead of using a manual production readiness checklist to ensure conditions are met and processes are followed, you can use Rely to automatically assess whether services are meeting all necessary conditions by checking data and rules in different tools.

This allows engineering teams to easily identify if they are not meeting the necessary criteria before deploying to production.

SREs can quickly identify non-compliant services and take immediate action.

Automate production readiness audits
Prioritise the reliability and quality improvement efforts where they matter the most
Prioritise the reliability and quality improvement efforts where they matter the most

Get a clear perspective with our view that spotlights the services impacting your business the most, grounded in their Health Score and business priority. By understanding the intricate ties between services and user journeys, Rely offers strategic recommendations on where to channel your improvement efforts first.

Easily pinpoint the teams who own services that are underperforming or that are not following the practices or standards that you have set, so you know where to direct your attention and so that you can keep teams accountable.

Showcase the impact of your work throughout the company

Once you have successfully implemented best practices across various engineering teams and encouraged them to enhance the reliability and quality of their services, it's essential to communicate the results in a clear manner to the entire company, including those who are not technically inclined. This approach can help transform the company's culture, creating a shared understanding and appreciation of reliability and quality, and of course, help you get promoted.We devoted considerable time researching the optimal method for achieving this goal, and we developed a solution that simplifies the process. We provide out-of-the-box reports that are easy to share and understand.

Showcase the impact of your work throughout the company
Improve your release game
Improve your release game

Empower your teams to release fast with confidence that they will not break things. Rely helps bridge the gap between ambitious releases and high-quality deployments, ensuring every release is a success.

With Rely, you can be sure that every release not only goes live, but also performs well. You can track the quality of your release in real-time, using our SLOs as quality and reliability gates that are continuously updated. Whether you are testing in a staging environment or gradually rolling out to users, our SLOs will keep an eye on your software's quality and reliability. And if something goes wrong? You will receive immediate alerts when SLOs are breached, allowing you to quickly roll back changes and maintain user trust.

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