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Service reliability management

Quantify, measure, monitor and alert on the quality and reliability of your products and services

Streamline your Service Level Objectives (SLO) adoption journey by leveraging automated recommendations specific to each service. With our SLI templates, you establish a standardised method to quantify, monitor, and alert on quality and reliability across different services and teams.
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Monitor standards like

DORA metrics
Evaluate your software development efficiency using industry-standard DORA metrics. Gain insights into cycle times, deployment frequencies, and more, helping engineering leaders fine-tune processes and strategies.
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Observability maturity
Review the transparency of your service operations. Engineering leaders can identify which services excel in observability and where investment is needed to enhance diagnostic capabilities.
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Production readiness
To easily determine if services are ready for production deployment, this tool will check for important components like runbooks, dashboards, on-call escalation policies, monitoring/alerting systems, and designated owners.
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Operational maturity
Assess the strength of your operational processes, including SLO compliance and incident management. Engineering leaders can pinpoint areas where team training is needed and improve operational guidelines for better performance.
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Use Rely to quantify and improve the quality and reliability of your software

Service Level Objectives
Create SLOs from your existing telemetry data for all your services and user journeys

Integrate observability data to act swiftly on reliability and performance issues. Seamlessly set up Service Level Objectives (SLOs) linked to your software catalog, ensuring alignment with organizational context.

Create SLOs from your existing telemetry data for all your services and user journeys
Simplify SLO Creation
Templates
Simplify SLO Creation

Benefit from Rely's SLO templates that automatically suggest SLIs based on your telemetry data. Introduce custom SLI templates for your unique metrics, standardizing reliability metrics across teams. Moreover, integrate SLOs with your GitOps workflows by defining them as code.

Reduced alert fatigue
Enhance your on-call experience

Receive important alerts that will help you understand the impact on your customers, Identify which services are responsible & connect easily with resources such as runbooks and dashboards. Our auto-tuned, multi-window, multi-burn rate alerts for set SLOs will help you reduce alert fatigue and operational overhead.

Discover the best practices with Google's approach to on-call alerts.

Enhance your on-call experience
Comprehensive reporting for informed decision-making
Service quality & reliability reports
Comprehensive reporting for informed decision-making

Rely collects and consolidates historical data to provide insights on reliability and quality across your organization. With Rely, you can easily identify areas that require improvement, measure team performance, and make informed decisions. Gain a holistic view of your organization's reliability landscape with Rely's comprehensive reporting, enabling you to monitor and comprehend performance at a glance.

Drive ownership and accountability
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Connect services and user journeys to the right team

Empower your teams to prioritize effectively by offering unparalleled visibility into services and user journeys. Understand intricate dependencies and centralize key insights from diverse tools, all curated contextually for each service. With Rely, bridge the gap between services, their user journeys, and the teams that bring them to life.
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Connect SLOs, services, and alerts with teams

Empower your teams to prioritize effectively by offering unparalleled visibility into services and user journeys. Understand intricate dependencies and centralize key insights from diverse tools, all curated contextually for each service. With Rely, bridge the gap between services, their user journeys, and the teams that bring them to life.
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Our blog

Connect services and user journeys with the right team

Empower your teams to prioritize effectively by offering unparalleled visibility into services and user journeys. Understand intricate dependencies and centralize key insights from diverse tools, all curated contextually for each service. With Rely, bridge the gap between services, their user journeys, and the teams that bring them to life.
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Integrate with all the tools you already know and love

We're your engineering excellence hub, amplifying the value of your existing tools by bringing them together in a single place and overlaying smart insights and industry best practices.
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