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Start development
Requirement analysis
Requirement analysis
Design
Design
Implementation
Implementation
Testing & Debugging
Testing & Debugging
Review & Deployment
Review & Deployment
Maintenance & Support
Maintenance & Support
How can Rely help?
At this point, your team is gathering information about the feasibility of the project. They would define the architecture of the software and test different theories while documenting them in great detail.

Rely.io will not only help you bring visibility to that document ensuring that every team member is on the same page but also be able to create Self-service actions your team will be able to create self-service actions that would aid in the development phase once it starts.
In the design phase, the requirements for the solution your are building should be already be set and it's time to turn the idea into reality.

During this phase, you will document every plan and stage along the way. It's crucial that this documentation is up to date and this is where Rely.io can help you by integrating your docs directly into the software catalog so each engineer can have access to it at a moment's notice.
The longest phase in your software delivery life cycle, during which the engineers usually divide the work between backend and frontend and start coding. This is the point where your team would also define best practices, and choose tools, frameworks, etc.

With Rely.io your engineers can move through this process significantly faster by leveraging self-service actions that would help them deploy the services they need, provision the resources, spin up developer environments, and more while ensuring that everything is adhering to the preset company best practices.

Furthermore, every resource, service, and team is getting complete visibility throughout the entire organization through the Software Catalog that acts as the single point of truth across the entire software stack.
This is a critical component of the SDLC and it's one that's never done but rather an ongoing process. Errors can take a lot of different shapes and sizes and it's crucial to handle them swiftly. To do this, organizations would use a lot of different monitoring and alerting solutions which takes a big toll on the engineers as having to deal with that many tools is beyond just difficult.

Rely.io integrates with all your favorite tools bringing them on the same page with dedicated pages for each team, service and resource. This way, when an issue does arise, you'll be able to quickly understand which services are affected, which team is responsible for the service, and who to call in case of an emergency.
This phase is where you release the solution you've built to the public. It's far easier said than done as this is perhaps the most challenging phase of the entire process. It requires coordination across multiple teams, including development, operations, and QA as they all must ensure the code runs seamlessly in different environments.

Deployment also involves navigating the complexities of rollback procedures in case of failure which demands thorough planning and testing.

Rely.io helps you navigate all of these complexities by creating self-service recipes for deploying to different stages of production including development, staging, and production.

In case of a failure, you'll have the option to use actions that would dramatically simplify rollback procedures, using predefined actions specifically created for incident management.
Maintenance is a critical and ongoing phase in the software delivery life cycle, encompassing activities such as bug fixes, updates, performance optimization, and adapting the software to new environments or requirements.

With Rely.io, maintenance becomes more manageable through its comprehensive monitoring and alerting systems that are integrated directly into the platform ensuring you get a complete picture without having to jump from tool to tool.

Additionally, Rely.io's unified platform facilitates seamless updates and modifications by providing a centralized repository for documentation, version control, and collaboration. 
Start supporting
Testing & Debbuging
Testing & Debbuging
Review & Customer Communication
Review & Customer Communication
How can Rely help?
The most common tasks for a support engineer are perhaps some of the crucial for maintaining the infrastructure of an IT ecosystem and include troubleshooting and debugging. Both of these require a deep understanding of the entire software stack which is where Rely’s Software catalog plays an important role as it provides end-to-end visibility of all the resources, services, and teams.

Besides having visibility you’ll need to be able to understand quickly where the issue is and sometimes that entails utilizing a series of troubleshooting tools. Luckily, with Rely.io, everything is done on the same platform so you won’t have to spend a lot of time going back and forth in order to find the root cause of the problem.
As part of the job description, the Support engineers usually have to deal with communicating the progress and updates to the customer. In a large organization, this process takes a long time as it involves chasing down updates from the different teams and understanding what’s the progress. With Rely, you can connect the repos and documentation to the same catalog which provides unparalleled visibility of the progress the teams have made, making it easy for your support engineers to report it to the stakeholders.

System maintenance is also critical to ensuring the environment is operational and that includes making sure all the patches are up to date, which can be a daunting task, especially for companies with hundreds or even thousands of microservices. Rely.io catalogs all of these microservices under the same roof making it easy to see which services need attention and which are the ones that are working suboptimally.
The longest phase in your software delivery life cycle, during which the engineers usually divide the work between backend and frontend and start coding. This is the point where your team would also define best practices, and choose tools, frameworks, etc.

With Rely.io your engineers can move through this process significantly faster by leveraging self-service actions that would help them deploy the services they need, provision the resources, spin up developer environments, and more while ensuring that everything is adhering to the preset company best practices.

Furthermore, every resource, service, and team is getting complete visibility throughout the entire organization through the Software Catalog that acts as the single point of truth across the entire software stack.
This is a critical component of the SDLC and it's one that's never done but rather an ongoing process. Errors can take a lot of different shapes and sizes and it's crucial to handle them swiftly. To do this, organizations would use a lot of different monitoring and alerting solutions which takes a big toll on the engineers as having to deal with that many tools is beyond just difficult.

Rely.io integrates with all your favorite tools bringing them on the same page with dedicated pages for each team, service and resource. This way, when an issue does arise, you'll be able to quickly understand which services are affected, which team is responsible for the service, and who to call in case of an emergency.
This phase is where you release the solution you've built to the public. It's far easier said than done as this is perhaps the most challenging phase of the entire process. It requires coordination across multiple teams, including development, operations, and QA as they all must ensure the code runs seamlessly in different environments.

Deployment also involves navigating the complexities of rollback procedures in case of failure which demands thorough planning and testing.

Rely.io helps you navigate all of these complexities by creating self-service recipes for deploying to different stages of production including development, staging, and production.

In case of a failure, you'll have the option to use actions that would dramatically simplify rollback procedures, using predefined actions specifically created for incident management.
Maintenance is a critical and ongoing phase in the software delivery life cycle, encompassing activities such as bug fixes, updates, performance optimization, and adapting the software to new environments or requirements.

With Rely.io, maintenance becomes more manageable through its comprehensive monitoring and alerting systems that are integrated directly into the platform ensuring you get a complete picture without having to jump from tool to tool.

Additionally, Rely.io's unified platform facilitates seamless updates and modifications by providing a centralized repository for documentation, version control, and collaboration. 
Receives a lead
Receives a lead
Requirement analysis
Requirement analysis
Design
Design
Implementation
Implementation
Testing & Debugging
Testing & Debugging
Review
Review
POC Deployment
POC Deployment
Maintenance & Support
Maintenance and support
How can Rely help?
This is where it all starts, with a lead that you start prospecting right away. It’s important to do your homework and create a hypothesis about their needs before you get to talk to them and prepare a high-level overview of the process and service.
You’ll conduct an in-depth discussion with the client to fully understand their business and technical requirements. You’ll need to collaborate with the technical teams to brainstorm the potential solutions or customizations needed to address the needs of the client.
You’ll design a comprehensive solution that aligns with the requirements of the client considering both technical capabilities and business constraints while evaluating the feasibility of the solution in terms of cost, time, and cost.
You’ll develop a step-by-step implementation coordinating with the client and internal teams. This is where using Rely.io will save you countless hours of running around trying to figure out the progress and get updates that you can deliver to the client.

Having information on how the development is going to be important especially since you can identify potential problems and risks early on.
Having visibility will be crucial to understanding the root cause of the issues. Luckily, with Rely.io, everything is done on the same platform so you won’t have to spend a lot of time going back and forth in order to find the root cause of the problem.
You’ll need to oversee the implementation process at all times ensuring that it aligns with the expectations of your client.  It’s also important to create a feedback loop between the client and the development team which involves a lot of documentation for each step. With Rely, that documentation can be publicly shared directly in the portal allowing full transparency and visibility for all the stakeholders.
Once you’ve delivered the tailored product demonstration you’ll have to create a proof of concept that they can start using right away. At this point is important to create a target that is easily accomplished during this period and decide on what’s considered a win for the client at the beginning of the POC.
You’ll have to maintain ongoing communication with the client and ensure their satisfaction while addressing any of their needs. You’ll also need to suggest updates or modifications based on their needs and communicate those with your development team.